tboom1
Level 1

I bought the wrong turbotax software and need to return/exchange it. Who do I contact and how?

I just want to return my purchase of a turbotax download but I can't seem to find where to do that and I guess there are no ways to file a support ticket? What have I missed here?
‎February 9, 2024 9:57 AM
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TurboTaxGinette
Moderator
Moderator

After you file

We can help you with that. Please see our TurboTax FAQ to request your refund:

How do I get a refund for a TurboTax product?

 

Thank you for choosing TurboTax.

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‎February 9, 2024 10:11 AM
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David48481
New Member

After you file

I need to exchange Home and Business for Business Software

 

‎April 1, 2024 3:08 PM
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David48481
New Member

After you file

Call me,  I need to exchange Home and Business for Business

 

‎April 1, 2024 3:09 PM
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1 Reply
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TurboTaxSusan
Moderator
Moderator

After you file

@Please see our TurboTax FAQ to request a refund for the product you don't want:

How do I get a refund for a TurboTax product?

 

 

‎April 1, 2024 3:29 PM
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