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While it can be a frustrating experience, it is fairly common for the Canada Revenue Agency (CRA) to make a tax return assessment that is different from yours.
Without knowing your full tax situation, it is hard to determine why you did not receive the same refund. Perhaps you’ve missed tax credits or deductions, which is easy to do, and it can be fixed if it is necessary.
You can compare your last year's tax return to this year's tax return and you will notice if there are any differences
If your working income was low, you may have been entitled to the Canada Workers Benefit. However, if you are in school full time, you are not eligible for this refundable credit.
Differences may occur as per the Canada Revenue Agency's Indexation adjustment for personal income tax and benefit amounts
For more information please see our TurboTax article: Why is My Refund Lower Than Last Year?
The CRA collects and maintains your tax information, and they may already have some of your tax slips for the current year (for example, T4 slips submitted to the CRA by your employer,) as well as other tax-related information from previous years (such as carry-forward amounts, RRSP limits, etc.). When filing your taxes, the CRA considers all of this information in totality in making their assessment.
The reasons for these discrepancies may vary, and can range from very simple (typo or data entry error, forgotten slip, receipt, amount, etc) to complex (carry-forward amounts not included, accounting errors, etc).
Verifying the source of discrepancy between your NOA and the tax return you filed
In most cases, the CRA will explain how they calculated your tax refund or balance owing, and you can find this information on your Notice of Assessment (NOA), under the heading Explanation of changes and other important information. Compare the line numbers on your NOA and their corresponding values with those entered into TurboTax. If you used the TurboTax online edition, use the detailed summary page of your tax return to do the comparison.
If you need clarification or have any concerns, contact CRA.
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