Please double check that you are logged into the correct year. The web address for 2018 is: https://ww1.2018.turbotaxonline.intuit.ca/
Also make sure that you are using the right username & password combo. It’s possible to have many different usernames connect to the same email address, and each username has its own separate account.
This FAQ has more information on finding the TurboTax Online return you are looking for: https://turbotax.community.intuit.ca/community/importing-transfering/help/why-can-t-i-find-my-turbot...
