In 2017, I bought the 2016 Turbotax program (and have the key code). I have some tax issues that I am looking into so I reinstalled the program. I had some major issues with my computer which required a complete reinstall of Windows 10 so my previous 2016 install is gone! I was able to successfully install the 2016 tax year Turbotax program however when it comes to updating the software to the latest I get a message saying that 'Turbotax was unable to download the update' and that I could go on to www.turbotax.ca/support and download the update. I looked on the site, but I cannot find the update!
I tried to load the filed tax return that I am dealing with at but received a message that it could not be loaded because it was created with a later version!
Can someone tell me where to find the update... Thanks
