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Download problem
Is there any way to actually get through to a person on phone support? The computerized assistance and the community chats are not enough. I changed credit card information for my longstanding TurboTax standard download well after the January download date (distracted by quarantine etc.) and have not been sent a download link or activation code. Do I have to purchase a stand alone copy this year and then get back on the annual downloads after that? Worried I will be double charged for the automatic subscription and the one time download. Thank you for letting me know.
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July 7, 2020
9:17 AM
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Troubleshooting
Hi,
Here you can reach to one of our agent on the phone:
https://support.turbotax.intuit.ca/contact/
Thank you!
July 23, 2020
6:56 AM