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Download problem

Is there any way to actually get through to a person on phone support? The computerized assistance and the community chats are not enough. I changed credit card information for my longstanding TurboTax standard download well after the January download date (distracted by quarantine etc.) and have not been sent a download link or activation code. Do I have to purchase a stand alone copy this year and then get back on the annual downloads after that?  Worried I will be double charged for the automatic subscription and the one time download. Thank you for letting me know.

1 Reply

Download problem

Hi,

 

Here you can reach to one of our agent on the phone:

 

https://support.turbotax.intuit.ca/contact/

 

Thank you!