Unable to install

I purchased Turbo Tax like I do every year.  However, this year I decided to download the Standard program rather than purchasing a disc.  After downloading it will not install.  The program now advises that Window 7 is not supported and therefore program cannot be installed.  I do not want to upgrade my Windows program as I only use this computer for Turbo Tax.  Can I install this now on my Mac?

Troubleshooting

We are sorry to see you have these difficulties with our CD/Download software. Unfortunately, TurboTax has never had a CD/Download software compatible with MAC. To help you, we have included our TurboTax FAQ link below.

What are the options for using TurboTax on a Mac computer?

Thank you for using TurboTax.

hjr11
New Member

Troubleshooting

Unable to install because I have windows 7. Is there a way to install on win 7?

 

hjr11
New Member

Troubleshooting

How do I get a refund?

hjr11
New Member

Troubleshooting

How do I get a refund for the product?

Troubleshooting

Even though I put in the 16 digit number on the 2022 program I bought at Costco the login only takes me to a point that I have to agree to pay $69.

Troubleshooting

Did you buy TurboTax Online or TurboTax CD/Download?

Have you already done your taxes and upgraded?

 

Thank you for choosing TurboTax.

Troubleshooting

HI I bought on line for a standard of 40.00  my licence code is [removed] . 

I have a Mac and cannot download the file.

Is there anything I can so so I am  not paying again

 

 

Troubleshooting

The only thing that you can do is get a refund for your TurboTax Download version and purchase the Online. If this is what you would like, please let us know so that we can assist you further.

 

Thank you for choosing TurboTax.