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Troubleshooting
To contact an Expert, please follow these steps:
- Sign in to your TurboTax.ca account.
- On the Great to see you again! step, locate the TurboTax Assist Review return and select Continue.
- Select Expert Help in the upper-right area.
- In the panel that opens, select Connect now.
- On the How can we help you? step, enter a few words to describe your question in the box where it says Give us a few keywords, so we can match you with the best specialist for your specific question or problem.
- Select Continue.
- Fill out the First name, Last name, Email address and Phone number fields.
- Select Get the number.
For more information, please see:
I'm using TurboTax Live Assist & Review. How do I talk to a tax expert?
Thank you for choosing TurboTax. If you have further questions, please feel free to contact us
‎June 18, 2021
10:47 AM