I am trying to file my return but the screen "oops, we encountered an error" keeps popping up. Why would this be happening?

 
shahnawaz7860
Returning Member

Troubleshooting

Hi There:

I am getting this same message as well, looks lime an IT problem (at the back end, server).

Populating again will take a lot of time, and what after populating the data, the issue repeats again??

 

Regards

Troubleshooting

Please check whether there are further messages, such as error codes or steps on how to fix the error.

You can also try to clear your cache browsing history and try again.

 

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