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Troubleshooting
Please go to My Info then Personal Information in your return, in the menu on the left side. After your personal information you will see this question: "Are you filing an income tax return with the CRA for the first time? ". Make sure that you clicked on NO, the CRA has received my tax returns before, either from me or from someone else on my behalf. You then click on CONTINUE to save your information.
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‎November 16, 2022
9:35 AM