Troubleshooting

You can download the software from our website here: https://turbotax.intuit.ca/tax/software/install

 

Please check your spam/junk folder as the email with the code may have gone there. If you still can’t find it, you can contact the dedicated Business Incorporated support team using the chat here: https://public-consumer-chat.app.intuit.com/app/ccs/consumer?experienceId=ttbInc. Agents are available 9:00 am to 6:00 pm EST, Monday to Friday.

You can also visit the Intuit Profile support site. TurboTax Business Incorporated is based off Profile software.