sawpit
Returning Member

Turbo tax 2022 installs but doesn't run on Win10

I installed the 2022 version on a Windows 10 machine. When I start the program, I see the dialog regarding checking the server for updates. Then the blue-box dialog with the logo pops up for about 10 seconds. It disappears, and nothing happens. I can see the Turbo Tax process running in the task manager, but no application on screen. Annoying.

‎January 23, 2023 5:07 PM
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TurboTaxSusan
Moderator
Moderator

Troubleshooting

Please try rebooting your computer. If that doesn’t work, please try uninstalling the program and then use the download from our website to reinstall it. You can download TurboTax from this FAQ: Where can I download the CD/download edition of TurboTax?

 

If you are still not able to resolve the issue, please contact our phone support team at 1-888-829-8608 for more help.

‎January 23, 2023 5:49 PM
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2 Replies
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sawpit
Returning Member

Troubleshooting

That did not help. The same problem persists.

‎January 23, 2023 8:26 PM
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1 Reply
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TurboTaxGinette
Intuit Alumni

Troubleshooting

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

​​​​​​​Thank you for choosing TurboTax.

‎January 24, 2023 5:05 AM
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