Troubleshooting

Do you see something like this on your screen?

If so, you can click on the 3 bar icon next to the TurboTax logo in the top left to access the menu. Either your window is too small, you are zoomed in too much, or your screen resolution is too low. 

 If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help. They are open Monday to Sunday, 9 AM to midnight EST from February 20 to May 1.