Troubleshooting

@Kympelham 

 

If you are still not able to NETFILE, and you are using TurboTax CD/Download, please try uninstalling and reinstalling the software. It will not delete your saved returns. If you are using TurboTax Online, please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.