If the software is trying to upgrade because some of your information needs another version to be able to claim that amount, you may see locks until the upgrade is accepted. There may also be locked forms at the Canada Revenue Agency level. Please see the links below for more information.
Why did I have to upgrade my TurboTax Online edition?
Why does TurboTax say my forms are locked or haven't been finalized?
Thank you for choosing TurboTax.
