I’ve called them twice and each time they tell me that I’ll have to upgrade (ie. pay more) to talk to a tax specialist. Complete crap because it’s a technical issue and not a lack of tax knowledge on my part. It’s magically added $20k to my taxes and my effective tax rate is 200%. It’s obvious it’s an error.
And it’s so weird that they won’t put me through to someone that can actually help me.
I'm thinking my only option is to get a refund and move my business elsewhere.
