- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Staycation Tax Credit error message
When I try to enter the HST number of the hotel I stayed at on the ON479 worksheet I get an error message asking me to enter a numeric value. HST numbers include 'RT' in them If I remove the 'RT' then the entry is validated but it is not a valid HST number. When will this error be corrected so that I can file my return?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
Please enter the number without the RT and leave a space then be certain to keep your receipts should the Canada Revenue Agency request them. We know of this issue and our TurboTax team is working on it.
Thank you for choosing TurboTax.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
I don't think you understand the problem with the Staycation Credit. First of all, RT is part of the HST number and I was advised that the CRA will not accept filing with an invalid HST number. Secondly, I have been ready to file my return since February 20th but there is an alert on your netfile page to not file yet. This is the Alert: " Canada Revenue Agency has released new information for the Ontario Staycation tax credit that is not included into this release. If you are claiming this credit, we do not recommend you to Netfile at this time. The Ontario Staycation tax credit changes will be included into our next release." The RCA advises that they have approved all forms and it is up to TURBOTAX to update their software. When will you provide us with the release. There has been no new release since Monday... When is the next one planned?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
A fix for the Staycation credit should be available by the end of this week.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
It is now March 2/2023 and the error message still exists. What is the date for the new release?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
I am still having issues with this one (despite the update 2 minutes ago).
I am getting the error "Please enter a numeric value rounded to the nearest whole number"
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
I am still experiencing the same problem and my current program is up to date.