Troubleshooting

To try to resolve this issue, please select "My Info", then "Personal Tax Profile for [Son]" from the left side menu . Then click “Edit” next to “Your home and other property”. Answer “No”, to the question “[Son], did you own or hold specified foreign property where the total cost amount of all such property, at any time in 2022, was more than $100,000 CAD?”. Click “Continue” to save your changes, and then try to file again.

 

If you are still not able to resolve your issue, please contact our phone support team at 1-888-829-8608.