Replacements of Experts and limited tool to access Notes from Status

rdcbueno · ‎March 15, 2023

Hello,

I am here to complain some technical experts. I signed in to do my Tax Return and chat with Mazhar K. on March 11 and then there is a new replacement for new a tech who is Jean-Claude on chat. I wanted to keep this same person.

There is a limited tool online that I cannot see the notes from Status.

Could you check it please as soon as possible, please??

Thank you

René Bueno

TurboTaxBrenda1 · ‎March 23, 2023

I have sent out an escalation for someone to contact you within the next 48 hours.

Thank you for choosing TurboTax.

rdcbueno · ‎March 23, 2023

Brenda.

Thank you for messaging me. An Expert and I were solved situations. So this case is closed!

TurboTaxBrenda · ‎March 23, 2023

Thank you for letting us know- Have a great rest of your week.

Replacements of Experts and limited tool to access Notes from Status

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