Replacements of Experts and limited tool to access Notes from Status

[rdcbueno]

Hello,

I am here to complain some technical experts. I signed in to do my Tax Return and chat with Mazhar K. on March 11 and then there is a new replacement for new a tech who is Jean-Claude on chat. I wanted to keep this same person. 

There is a limited tool online that I cannot see the notes from Status. 

Could you check it please as soon as possible, please??

Thank you

René Bueno

[TurboTaxBrenda1]

I have sent out an escalation for someone to contact you within the next 48 hours. 

Thank you for choosing TurboTax.

[rdcbueno]

Brenda. 

Thank you for messaging me. An Expert and I were solved situations. So this case is closed!

[TurboTaxBrenda]

Thank you for letting us know- Have a great rest of your week.