tim g
New Member

cancel perchase

I wanted to do my taxes online but bought the wrong package. how do I cancel the purchase and start a new one.

‎March 25, 2023 5:46 AM
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2 Replies
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Alanne
Level 4

Troubleshooting

You can request a refund for your TurboTax product(s) within 60 days of the original purchase date by clicking on the following link: How do I get a refund for a TurboTax product? and fill out the form. If further help is needed please contact our phone support team to help resolve the issue. To contact them, please follow this link: Contact Us. 
Thank you for choosing TurboTax!
‎March 26, 2023 11:04 AM
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Bluesky33
Level 4

Troubleshooting

You can start your return online and pay when you file. 

 

You can request a refund for your TurboTax product(s) within 60 days of the original purchase date. 

You can visit How do I get a refund for a TurboTax product? for more information and the form to complete for a refund request. 

 

Thank you for choosing TurboTax.

‎March 27, 2023 10:23 AM
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1,008 Views
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