In TurboTax CD/Download EasyStep mode, you can get back to the Climate Action Incentive page by using the “Find” tool 🔍 to search for “climate”. Select “Climate Action Incentive” and then click the “Go” button.
On the Climate Action Incentive page, if you lived outside the listed census metropolitan areas, then check the box.
Save your return and try to file again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.
