When completing a joint return I mistakenly did not update my new SIN and attempted to file using NETFILE. I was able to file my wife's however the system did not allow me to file my own. I was required to make a copy of existing Tax Return, change SIN and file my own on the Copy version of the return within the tool. Before I was able to file I was required to pay for the services and so encountered double paying for the services used earlier. Please can Intuit refund me for the double transaction as I only used the services of Turbo Tax once but was forced by the software to pay for both the original Tax Return and the Copy version.
Thank you,
Neil
