Unfortunately you cannot delete or close your TurboTax account. However you can delete all returns from the account.
Note that when you delete a return, you won't be able to access it again and we won't be able to retrieve the information for you.
The steps below outline how to delete a return for TurboTax Online:
Sign in to TurboTax Online for the tax year of the return you’d like to delete
On the Great to see you again! screen, locate the return
If the return you want to delete has a trash can beside it:
Select the trash can icon
When prompted to confirm the deletion, select Delete
If the return you want to delete doesn't have a trash can beside it:
You will need to start a new return. On the page that displays your tax returns, you'll see two returns: the blank return you just created, and the return you want to delete. Locate the return you want to delete and select its corresponding trash can icon. When prompted to confirm the deletion, select Delete.
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