If you haven't already done so, try rebooting the computer that you want to install TurboTax on. Make sure the drive you are installing to is not a network/cloud drive, or drive that has been unplugged/turned off. Then try the installation again.
You can also try installing to a different drive or folder.
If you are still unable to resolve this problem, please contact our phone support at 1-888-829-8608 (9 AM to 6 PM ET) as they will be better able to assist you.
