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No receipt confirmation and no licensing
I purchased the new turbo tax 2023 and got an error. I didn't get a receipt confirmation to my email. Now, i dont have a licensing code to start my taxes. not sure how to proceed. I do have an order number, the date and the cost, nothing else. Any help would be aprpreciated.
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Troubleshooting
Did you check your spam/junk folder for the email with the licence?
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Troubleshooting
Please verify your email, junk and spam again. We have resent you the receipt to the email associated to this account.
Thank you for choosing TurboTax.
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Troubleshooting
Checked my email, junk and spam again and received nothing.
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Please contact our phone support team at 1-888-829-8608 (Monday to Friday, 9 AM to 6 PM ET) as they will be able to assist you further.
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I have been a long time TurboTax user. This will be my last. I have not received my License number. I check my e-mail including Junk mail hourly. You did not take this long to take my payment. I paid for It.