serhii1991
Returning Member

Hello! My case number is 1529930633. I was supposed to receive new product in 24 hours, but is already past 48 hours and I still haven't received product key. Thank you

 

Troubleshooting

Please check your junk/spam folder to see if it's gone there.

serhii1991
Returning Member

Troubleshooting

I checked, nothing

Troubleshooting

Please verify your email and spam/junk folder as we have just resent the receipt to the email associated to this account. 

 

Thank you for choosing TurboTax.

serhii1991
Returning Member

Troubleshooting

My email is: [email address removed] 

serhii1991
Returning Member

Troubleshooting

I checked again, nothing. Could you make sure you send it to [email address removed]

Troubleshooting

An email was just sent to you 🙂 

serhii1991
Returning Member

Troubleshooting

  • Got it now. Thanks!

Troubleshooting

You're welcome.

 

Thank you for choosing TurboTax.