Jlkc
New Member

Childcare expenses not being accounted for in deductions

Every time I add my child care expenses they appear saved but at the end of the deductions sections they don’t appear and so there’s no return of $$. This glitch was an issue last year too. Anyone know a way to fix this?? 

Troubleshooting

Are you using TurboTax CD/Download or TurboTax Online?

Jlkc
New Member

Troubleshooting

Turbotax online 

Troubleshooting

Are the expenses showing up on Line 21400 in the Detailed Tax Summary? 

 

Do you have a spouse? Perhaps they are going onto your spouse's return.

Jlkc
New Member

Troubleshooting

No they are not showing up on line 2400, but they show up in the deductions section. 

I have a spouse, he has already filed and did not claim any childcare. 

Troubleshooting

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

moin316
New Member

Troubleshooting

they are not able to help. seems to be coding issue. tried both the app and online. 

child care deduction should be included because it reduces my AFNI ( income) so i get higher child benefit and in Ontario the province gives me a refundable tax credit through the CARE tax credit.

can someone reach out to me. I paid for the deluxe version but I shouldn't have to upgrade to get this resolved. I'm losing out on lots of money.

Troubleshooting

@moin316 

Are the expenses showing up on Line 21400 in the Detailed Tax Summary? 

 

Do you have a spouse? Perhaps they are going onto your spouse's return.

moin316
New Member

Troubleshooting

no I am single with dependant kids.

does  not show up on detailed summary.

also somewhere else it said if I owe no taxes that the child expenses wouldn't show up. but should show up regardless.

Troubleshooting

@moin316 Have you tried deleting the receipt on the  Child Care Receipt page and re-entering it?