Troubleshooting

@fheff What likely happened is that when your son put in his income, TurboTax claimed the Canada Workers Benefit (CWB) (aka the Working Income Tax Benefit) for you. This is a refundable tax credit for people who work, but don’t make very much. However, students are usually not eligible for this credit, so when he added his tuition, then the CWB was removed, lowering his refund. 

 

@fheff @Ingridients Regarding the tuition transfer amount showing as $0, Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you. They can look at the return with you to see what is going on.