Troubleshooting

If you are unsure of your residency status, you will need to contact the Canada Revenue Agency (CRA) and confirm it with them. 

 

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency

 

 

If you are a non-resident, please be aware that TurboTax doesn't have the forms T1161, T1243 or T1244. You can get these forms from the CRA website.

 

 

Unfortunately, our Tax Experts can't phone outside of Canada. You can still use the chat feature, though.