Can't connect with Quebec website to import slips , the CRA works.
Error received : Something went wrong we will help you to solve the problem in a few steps.
But the software doesnt give other steps !
Even if you are using TurboTax Desktop/Download, please clear your cache/cookies, sign out of your return then restart your computer.
Thank you for choosing TurboTax.
Hi Ginette,
Thank you for your quick reply,
I have cleared the cache and cookies from all three, edge, chrome and even windows 11 temporary storage and still did not work.
Please advise.
Regards,
Are you running as Administrator? Are you using TurboTax Online or TurboTax Desktop/Download?
Yes, I am running TurboTax Desktop/Download as Admin.
Is there any anti-virus or firewall software that might be blocking the connection?
no
I'm having the same issue. CRA imported fine, but Quebec same error.
@katie10 Are you using TurboTax CD/Download or TurboTax Online?
