Troubleshooting

This has worked for some as a work around. If you right click on turbo tax and select run as Administrator: 

And then go to Compatibility and Change High DPI Settings and select the checkbox shown below:

Then it should work for you. 

Note: you may have to click on the blank Turbo tax screen for it to then show the enter license screen. Also you may have to select run 640 * 480 Screen resolution as well. Note you can revert back the settings once you get past the enter license screen.

Thank you for choosing TurboTax.