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Troubleshooting
Check your postal code. Make sure that it was entered correctly using zero's or "O" depending on where it goes. P0H 1O8 for example- You can also check your name and address that there are no special characters entered, including commas and hyphens.
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It seems that your Postal Code was not entered correctly. To rectify this, kindly revisit the INFO section of your return, and remove and re-enter your postal code without using hyphens. Also, make sure to verify if your postal code contains the letter "O" or the digit "0". If it does, please ensure that the correct one is entered
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Troubleshooting
Please verify your postal code. It should be a letter then a number continued as seen here A1A1A1. Double check spelling of your name, address, SIN, etc. There could be the smallest of error like a comma or a hyphen.
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Troubleshooting
@laja Please double check your personal and contact details, like the spelling of your name, address (Postal Code), SIN. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.
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Im having an error
code "xml2023" from my cd download , please help me correct this.
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@lisaclements Please double check your personal and contact details, like the spelling of your name, address (Postal Code), SIN. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.