Troubleshooting

If you are preparing a brand new return, then it will ask if the person is deceased only if you chose to prepare a return for someone else. 

 

If you are preparing a brand new return for spouses/common-law partners, unless you chose to prepare for someone else, then it will ask on the page where you will enter the name of the second person. Then it will ask who's return you want to prepare first, since they can't be prepared together.