PD223345
New Member

Error when sending NetFile to CRA : stuck on Requesting Terms and Conditions from the CRA

Error when sending NetFile to CRA : stuck on Requesting Terms and Conditions from the CRA, even when I try online, which is the other option recommended by TurboTax: Upload your return to the NETFILE service yourself. We'll guide you on how to do this, still incapable to send it, any reason ? My undertsanding the service is open and will accept a 2022 return. 

Thank you 

‎November 27, 2023 12:25 PM
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4 Replies
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PD223345
New Member

Troubleshooting

Seems that other people have the same problem and Intuit is looking into the problem, will wait 🙂

‎November 27, 2023 12:33 PM
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3 Replies
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TurboImpotLiseD
Moderator
Moderator

Troubleshooting

Thank you for your question and answer! Yes, it is unclear where the problem stems from, CRA or TurboTax. We will update as soon as possible.

 

Thank you for choosing TurboTax

‎November 27, 2023 1:23 PM
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2 Replies
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Fogducker
Returning Member

Troubleshooting

This error message goes back years - still waiting

‎March 25, 2024 6:35 PM
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1 Reply
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TurboImpotBrenda1
Level 8

Troubleshooting

Did you update your software? That message should not appear.

‎March 26, 2024 6:27 AM
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1,125 Views
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