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Paying for turbotax services
Hi,
I lived in Canada (BC) for over 6 months of 2023 then moved back to the UK. I am trying to submit my taxes however I can't speak to anyone as I don't have a Canadian number anymore. I can't pay to submit the form using my UK credit card either.
Any suggestions?
Thanks
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Troubleshooting
If you are using TurboTax Online, you can download the app on your phone, and use Apple Pay or Google Pay to pay for your return.
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Troubleshooting
Thanks. How can I talk to someone about my taxes without having a Canadian number for them to contact me on?
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Troubleshooting
Im having the exact same problem, unable to pay for Turbo Tax with a UK based credit card.
I am unable to download the app to my phone as it is "unavailable in this country"
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Troubleshooting
Unfortunately, we only accept Canadian or US credit cards.
Thank you.
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Troubleshooting
I had the same problem as well being unable to download the app. Not sure what I’d be paying for if I can’t talk to anyone.
Will you be mailing your tax return in as apparently you can’t submit it online if you are out of the country or a ‘non-resident’. I’m concerned that it’s not even filling the correct forms in but can’t speak with anyone to check.
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Troubleshooting
Thank you for your feedback. We are discussing this with our development team as this is a known common need with our customers from outside of Canada and the US.
Thank you for choosing TurboTax.