Troubleshooting

You mention a bursary, did you enter it correctly in your return? Did you receive a T4A from the government? If so which boxes are filled on the information slip? 

You may want to review this link from the Canada Revenue Agency (CRA) Artists and Writers

Here is our TurboTax article/video to verify if you've taken advantage of: 10 Tax Benefits for Low Income Canadians in 2023

If you believe you may have an error in the way you have entered your income and grant, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

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