I started using the online product as I could not find the download (they used to send an email with the product used previously). I almost finished my 3 returns, when the online version stalled out on a medical receipt. I can not back out of it. I exited the product and returned only to be directed to that medical receipt again which I can not delete. I looked online and found the download version - I bought it thinking I could open my online returns within that product only to discover that I can not - what a rip off!! They shouldn't have changed what they used to do before - very disappointed in the online product, extremely disappointed that they didn't advise via email for download links as they had in the past. Do better.
