Do you have an amount un Box 105? If you don't then you can't claim the amount in Box 109.

Yes I do have an amount in Box 105 and it still doesn't let me claim the amount on line 25100. There is definitely something wrong with the Turbotax software

For more help with this issue, please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

I did call phone support. They were not able to help me. Why doesn't Turbotax fix this bug in its software?

Very frustrating!

A callback has been created to help you further. Expect an expert to be contacting you in the next few days.

Thank you for your patience and for choosing TurboTax.