Mick59
Level 2

Discount codes not working

This seems to be an issue this year, I have received several discount codes through my Bank and through email and none are working now that I am ready to file, any suggestions?

I have seen that several people have posted this same issue, has it or when will it be resolved?

‎April 21, 2024 7:43 AM
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5 Replies
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TurboTaxGinette
Intuit Alumni

Troubleshooting

A private message has been sent to you.

 

Thank you for choosing TurboTax.

‎April 22, 2024 7:40 AM
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4 Replies
4,190 Views
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Mick59
Level 2

Troubleshooting

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‎April 22, 2024 7:51 AM
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3 Replies
4,188 Views
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TurboTaxSusan
Moderator
Moderator

Troubleshooting

@Mick59

Your refund request has been approved and will soon be processed. You can expect to see the refund appear on the original payment method used on the original order. Refunds are usually processed within 2-3 weeks, but processing time can vary based on your credit card company.

View solution in original post

‎April 22, 2024 5:49 PM
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2 Replies
4,168 Views
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Mick59
Level 2

Troubleshooting

Thank you, your prompt attention with this matter is appreciated!

Please ensure this issue is resolved for next year.

‎April 24, 2024 6:18 AM
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1 Reply
4,112 Views
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TurboTaxGinette
Intuit Alumni

Troubleshooting

You're welcome.

 

Thank you for choosing TurboTax.

‎April 24, 2024 6:21 AM
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4,105 Views
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