Unfortunately, there is no place in the Online software to indicate bankruptcy. As per the Canada Revenue Agency (CRA): "When an income tax and benefit return is filed by you or the trustee for the year of bankruptcy, it is important to clearly indicate that it is a pre-bankruptcy, in-bankruptcy, or post-bankruptcy return above the "Identification" section on page 1 of the return." You will need to write this in after printing your return and before mailing it by post as required by the CRA.
As per the CPP calculation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.
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