You will only click yes if you have your own personal Disability Tax Credit (DTC) on file for you with the Canada Revenue Agency (CRA). If the DTC on file is only for your child, you will enter No.
If help is still required, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.
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