Cra code 32 error ?

How do I resolve ?

Troubleshooting

Error code 32 means that your return was rejected by CRA. Which means you do not qualify to NetFile your return. You will need to print and mail your return.

fdkettles
New Member

Troubleshooting

i have filed with CRA all my life, don't understand why they say this is the first time.

Troubleshooting

Please see this Canada Revenue Agency link to review eligibility to Netfile: File your taxes online: NETFILE eligibility.

 

Thank you for choosing TurboTax.

peter1230
New Member

Troubleshooting

I have to admit that I was not careful as I thought! Glad I fixed it! Thanks for the reply from online!

Please review the "Personal info area" carefully which requires some scrolling up and down to some questions you already answered and not asked again that's how I missed it many times I think.

Find the place that asks specifically if you are a first-time filer or something like that, and select "No".

I selected "Yes" and could not find that option easily and almost got crazy. 

Anyway, be patient! It's there!

Troubleshooting

Thank you for the update.

 

Thank you for choosing TurboTax.

Troubleshooting

It worked for me, even though it was my first time doing it, I needed to use this option. Thanks!

Troubleshooting

Happy to hear it worked for you. Each question must be read and answered correctly so that it doesn't refuse you to NetFile your return.

 

Thank you for choosing TurboTax.

Jas OW6
New Member

Troubleshooting

thank you for your reminder.
I reviewed my personal info and did pick something wrong. and now I am done after correcting it. Thank you very much.