Troubleshooting

During tax season (February 20 to May 1), we're available 7 days a week during these hours:

  • 9 AM to midnight ET for English support
  • 9 AM to 9 PM ET for French support

During the rest of the year (May 2 to February 19), we're available Monday through Friday 9 AM to 6 PM ET for English and French support.