Troubleshooting

Unfortunately, without Audit Defense, TurboTax wouldn't be able to help directly with your fight against the CRA. But If you have specific questions about possible errors on your tax return, please contact our phone support team at 1-888-829-8608, as they can look at your return with you. 

During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:

• 9 AM to midnight ET for English support
• 9 AM to 9 PM ET for French support

During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.