Troubleshooting

You can install TurboTax Desktop on up to 3 computers. 

For newer version of TurboTax Desktop (2020 onwards) you should just be able to enter the Licence code during the installation. 2023 & 2024 require you to make an Intuit account before you can enter a code. 

Please see this TurboTax FAQ for more info on activating older versions of TurboTax Desktop (2019 & earlier): What if I have trouble with my licence code while setting up TurboTax Download?

Please note that we currently only support TurboTax Desktop 2018 & onwards. Older versions may not work on current versions of Windows or be able to update themselves.