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Troubleshooting
Thank you 4039712 and johnhmoore01 for digging into this issue and finding a solution. This worked for me as well on Windows 10. Good timing, as I was just starting to look into alternative tax preparation software providers because of this.
Moderators, take note, it was not Turbo Tax/Intuit employees or programmers that finally found a solution. This does not speak well for your tech support. This is the second year in a row I (and apparently others) have been chasing an answer to this issue with the same moderator or tech support suggestions with no resolution from the manufacturer. Shame on you.
Send these two users a paycheque for their time and effort. Their help was greatly appreciated.
March 4, 2025
12:09 PM