Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, lease contact our phone support team for more assistance. 

lots of people having the same issue, I am swell, I called customer support, no help, same error, how do we get a refund for this product since it does not work.

@Dino82 Our development team is working on resolving that issue.

We appreciate your patience.