I have spent my entire morning and part of my afternoon following all of the instructions that were on Intuit. Including checking for updates, making sure my laptop met the requirements, turned off Norton, restarted my laptop, installed and uninstalled TurboTax too many times to count. I finally went to the www for help and found real people having the same problem as I was having, low and behold I found solutions from real people not from Intuit. Thank you all for sharing your experience with a semi fluent techie.
It was the Visual C++ Redistributable download that fixed it
