Troubleshooting

You can try restarting the program, or your whole computer. If you are still seeing the issue, you can try reinstalling the software. It will not delete your saved returns.

You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows). You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?